Contact support
Use the chat button at the bottom right of any AMM Distro or ANTHM page, or the chat on this page, or email team@ammdistro.com. We reply in the same chat or by email.
If you have an AMM Distro manager, you can also contact them directly.
Help us answer faster
Include:
- The email address you sign in with
- Your account or artist name
- The release title, and its UPC or ISRC if you have them
- What you expected to happen and what happened instead
- The exact error message, or a screenshot
Write from the email address on your account when you can, so we can find your account and confirm it's you.
Things only our team can do
Contact support for:
- Changing the email address you sign in with
- Fixing a release that's already in stores, when Request changes isn't available for it. The release page says "Changes to this release have to be made by our team. Contact support."
- Taking a release down from stores
- Changing an artist profile link that's locked after delivery
- Changing your PayPal payout email
- Correcting details on your tax form
- Questions about a hold on your account, or a copyright claim
Before you write
A few quick checks:
- Can't sign in: check you're using the email your invitation was sent to, and check spam for the sign-in link.
- Release status: open the release. Its status card says what's happening and what's next.
- Money: the getting-paid checklist on Money shows what's left to set up.
Related: Why is my account suspended, under review or frozen? · Copyright claims and counter-notices · Change your name, email or notification settings
Updated on: 23/10/2026
Thank you!